4shared Privacy Policy — Your Data, Our Responsibility
This page explains how 4shared collects, uses, stores, and protects the personal data of users in Indonesia. This policy applies to all services available on our platform.
1. Data We Collect
When you register and use 4shared's services, we collect several types of information to ensure the platform runs properly and securely. The data collected includes account identity information such as your name, email address, phone number, and date of birth provided during registration.
We also collect technical data about your device and browser, including IP address, browser type, operating system, and session data for security and platform performance purposes. This information helps us detect suspicious activity and protect your account.
During financial transactions, 4shared collects payment information necessary to process deposits and withdrawals in Indonesian Rupiah (IDR), including the payment method used. We do not store bank account numbers or card details directly — this data is processed through an encrypted payment gateway.
Platform usage data such as betting history, access times, pages visited, and game preferences is also collected to improve the user experience and deliver relevant content.
2. Purpose of Data Use
Data collected by 4shared is used solely for platform operations and service improvement. The primary purposes include verifying user identity to ensure account security and compliance with minimum age requirements.
We use data to process financial transactions accurately and on time, including deposits and withdrawals in Indonesian Rupiah. Data is also used to detect and prevent fraud, unauthorized access, and activity that violates our terms of use.
In addition, user data is used to provide effective customer support, send important account notifications, and improve platform features and performance based on identified usage patterns. 4shared does not use user data for third-party marketing purposes without explicit consent.
3. Cookies & Tracking
4shared uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small text files stored on your device when you visit our site, and they function to remember your preferences, login session, and display settings.
We use two types of cookies: session cookies, which are temporary and automatically deleted when the browser is closed, and persistent cookies, which are stored for longer to recognize returning users. Both types are used exclusively for functional and security purposes on the platform.
You can manage your cookie preferences through your browser settings. Please note, however, that disabling certain cookies may affect the functionality and performance of some features on the 4shared platform. We do not use third-party tracking cookies for advertising purposes.
4. & Data Storage & Security
All user data is stored on servers protected with high-level encryption and accessed only by authorized personnel. 4shared applies SSL/TLS security protocols to all data transmissions between user devices and our servers.
Sensitive data such as passwords is stored in a hashed format that cannot be read, meaning even our internal team cannot access them directly. Payment information is processed through encrypted channels and is not stored in plain text on our systems.
We conduct regular security audits and update our protection systems in line with the latest cybersecurity threats. That said, no security system is entirely perfect — users are also advised to keep their account credentials confidential and to report any suspicious activity to the 4shared support team immediately.
All data transmissions are protected end-to-end
Passwords are not stored in plain text
Server access is restricted and closely monitored
Security updates are performed on a regular basis
5. Sharing Data with Third Parties
4shared does not sell, rent, or share users' personal data with third parties for commercial purposes. User data may only be shared under specific, limited, and legally valid circumstances.
Those circumstances include: cooperation with certified payment service providers to process IDR transactions; fulfillment of legal obligations pursuant to a court order or a request from a legitimate regulatory authority in Indonesia; and the prevention of fraud or cybercrime requiring coordination with the relevant authorities.
Every third-party partner working with 4shared is required to comply with data security standards equal to or higher than our own policy. We ensure that all data transfers are protected by legally binding confidentiality agreements.
6. User Rights Over Personal Data
As a 4shared user, you have a number of protected rights regarding your personal data. These rights include the right to access the data we hold about you, the right to request correction of inaccurate data, and the right to request deletion of your data under certain circumstances.
You also have the right to object to certain data processing and to request a restriction on the use of your data if there is a dispute about its accuracy. To exercise these rights, users may contact the 4shared support team via the available email address, providing adequate identity verification.
Account deletion requests will be processed within a reasonable timeframe, though some data may be retained in accordance with legal obligations such as financial transaction recordkeeping. 4shared is committed to responding to every data privacy request seriously and transparently.
7. Policy Changes & How to Contact Us
This privacy policy may be updated at any time to reflect changes in operational practices, legal requirements, or improvements to 4shared services. Any significant changes will be announced on this page with a clear update date, and active users will receive a notification via their registered email address.
Continued use of the service after an updated policy has been published is considered acceptance of that updated policy. We encourage users to check this page periodically to stay informed about our current privacy practices.
If you have any questions, concerns, or requests regarding the privacy policy and your personal data, please contact the 4shared support team at the following email address: [email protected]. We are committed to responding to every inquiry promptly and professionally. You can also visit the FAQ for more information about data protection and privacy on our platform.
Your Privacy Is Our Priority
By reading this privacy policy, you know exactly how your data is managed at 4shared. Start using the platform with confidence — your security is in good hands.